Success Stories
Real businesses. Real results.
How UK businesses across every sector are using Trust Dan to build genuine customer trust and grow their enquiries.
The Grand Meridian Hotel
Hotels & Accommodation · London
“Trust Dan transformed how prospective guests find us. Having genuine video reviews on our profile is the most powerful sales tool we've ever had. Guests arrive already trusting us.”
— James Whitfield, General Manager
The Grand Meridian joined Trust Dan in early 2024 after struggling to stand out in an increasingly saturated London hotel market. Within six months of getting their first video reviews, direct enquiries through the profile increased by 34%. The owner credits the video format specifically: 'People can see the rooms, hear from real guests, and make up their minds before they've even visited our website.'
Results
34%
More direct enquiries
4.8★
Average rating
12
Video reviews
Hargreaves Electrical
Trades & Skilled Workers · Manchester
“I used to spend £400 a month on Google Ads. Now I spend nothing and get more leads. Trust Dan did that. Customers see the reviews, see the videos, and they call.”
— Neil Hargreaves, Owner
Neil Hargreaves had been running his Manchester electrical business for 11 years before joining Trust Dan. He'd relied on word of mouth and a modest Google Ads budget. After claiming his profile and encouraging customers to leave video reviews, he cut his ad spend entirely. 'My customers now do my marketing for me,' he says. 'And it's more convincing than anything I could write myself.'
Results
3×
More quote requests
£0
Ad spend
28
Verified reviews
Lumière Physiotherapy
Healthcare · Bristol
“Healthcare trust is completely different from retail trust. Our patients need to believe we can help them. Trust Dan's verification system means our reviews carry genuine credibility.”
— Dr Priya Sharma, Principal Physiotherapist
Lumière Physiotherapy operates in a sensitive sector where trust is existential. Dr Sharma was initially nervous about public reviews — what if a patient had an unrealistic expectation? But the reality was the opposite. 'Our reviews are overwhelmingly positive, and the few that highlight room for improvement have helped us get better. We've actually improved our intake process based on what patients told us in reviews.'
Results
89%
Patient satisfaction
5★
Average rating
45
Written reviews
Apex Roofing Solutions
Construction & Building · Birmingham
“Before Trust Dan, I'd quote on 20 jobs to win 5. Now I quote on 10 and win 8. The customers who find us through Trust Dan have already done their research — they're ready to buy.”
— Tony Maguire, Director
Tony Maguire runs a 12-person roofing company in Birmingham. The trades sector is notorious for tyre-kickers — customers who collect multiple quotes and choose purely on price. Trust Dan's video reviews changed his customer profile. 'The people who call me now have watched three minutes of real customer video. They've already decided they want to work with someone like us. The conversion rate is night and day.'
Results
60%
Fewer tyre-kickers
4.9★
Average rating
8
Video reviews
Consumer Voices
What customers say
“I'd been with the same bank for 15 years. Trust Dan's video reviews gave me the confidence to switch. Best financial decision I've made.”
Sarah K.
Monzo Bank customer
“Switched energy supplier based entirely on Trust Dan reviews. Saved £400 in the first year and the customer service is genuinely excellent.”
James P.
Octopus Energy customer
“I was nervous about trying a new physio. Watching the video reviews made me feel like I knew what to expect. I wasn't disappointed.”
Priya M.
Lumière Physiotherapy patient
“Used Trust Dan to find an electrician after a nightmare experience with a previous one. Neil was exactly as the reviews described — brilliant.”
Mark D.
Hargreaves Electrical customer
“Booked the hotel because of the video reviews. They showed me exactly what to expect. Perfect weekend away.”
Lisa T.
Grand Meridian guest
“Video reviews are just different. You can tell real customers from fake ones. Tony's team delivered exactly what they promised.”
Ahmed R.
Apex Roofing customer